If you're wondering how working journalists ... work.
Personally, I'm not good on the phone. I become self-conscious about such things as what my voice sounds like and I end up stammering. To avoid or reduce troubles, when I have to make a phone call, I often prepare a script for myself.
This lets my most favorite thing, writing, do some of the work of my least favorite thing, talking off the cuff.
Example:
"Hello ma'am/sir. I'm a reporter for Marijuana Investment News. We're a website that focuses on news of interest to investors in the new field of legal marijuana as many states change [relax?] their view on the subject.
"I understand that about a year ago South Hadley, at a town meeting, voted in favor of a zoning bylaw that would govern medical marijuana dispensaries. is that right?
"Also, in January of this year, your planning board discussed a site review plan for Gaylord Street that was to involve the growing of marijuana.
I'd like to talk to a town official who can update me on what is going on and why, since then. Can you suggest someone I could talk to?"
That's the ticket.
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